Privacy policy

Privacy Policy
Last updated: July 24, 2025

This Privacy Policy describes how craftedbykairos.com (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit, interact with, or make a purchase from the Site—including how we handle your phone number and SMS data.

Contact

If you have questions about this policy, please email us at hello@craftedbykairos.com or write to:

Kairos Artisan Blends
9455 SW 80th Ave
Portland, OR 97223
United States

Collecting Personal Information

We collect information to provide and improve our services. This includes:

1. Device Information

Purpose: To optimize site functionality and analyze usage.
Source: Cookies, log files, web beacons, tags, pixels.
Data collected: IP address, browser type, device ID, location (if enabled), browsing behavior.
Shared with: Shopify.

2. Order Information

Purpose: To fulfill orders, provide customer support, and personalize communication.
Source: Collected from you.
Data collected: Name, email, phone number, billing/shipping address, payment info.
Shared with: Shopify and Shippo.

3. SMS and Phone Numbers

Purpose: To send transactional messages (e.g., order updates), promotional messages (if opted in), and abandoned cart reminders.
How we collect: Direct input at checkout, forms, or opt-in popups. Kairos Artisan Blends’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
Use: We use your phone number solely to communicate with you as described.
We do not share, sell, or disclose phone numbers or SMS opt-in data with non-affiliated third parties for marketing purposes.

 

Location Tracking

We may collect limited location data through your browser or mobile device to show relevant content (e.g., region-specific products or promotions). This data is not stored permanently and is never sold.

Sharing Personal Information

We only share personal data with service providers who help us operate the business, such as Shopify and ShipBob.
We may disclose data to comply with legal obligations.

Important Note:
“The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

Behavioral Advertising

We use tools like Google Analytics, Facebook Pixel, and Shopify Audiences to show relevant ads and improve performance. These tools may collect browsing behavior, purchase history, and IP address via cookies.

You can opt out of targeted advertising:

Cookies

We use cookies to:

  • Track cart behavior

  • Store login/session preferences

  • Analyze visitor behavior

  • Power features like SMS cart recovery

Visit Shopify’s cookie list for a full breakdown.

You can manage or delete cookies in your browser settings. Blocking cookies may affect website functionality.

Your Rights (CCPA & Others)

If you reside in California or similar jurisdictions, you can:

  • Request a copy of your data

  • Ask us to update/delete it

  • Opt out of certain data uses

To make a request, email hello@craftedbykairos.com.

Do Not Track

We do not alter our practices in response to browser “Do Not Track” signals due to lack of standardization.

Updates

We may update this Privacy Policy periodically. The latest version will always be available on this page.